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Frequently Asked Questions

 

The Speech Solution  
 

Frequently Asked Questions

> Table Of Contents

Q.1: My Infovox suddenly goes into Demo/Silent mode.

Q.2: I can not find a Sitecode in my "License manager"

Q.3: Infovox doesn’t pronounce some words correctly

Q.4: I want to add a language/Voice to my Infovox 330

Q.5: I get this error message : "Speech Engine initialization failed."

Q.6: What functions does all the different applications have?
Q.7: I have Infovox in AUTOSTART but it will not work

> Q.1: My Infovox suddenly goes into Demo/Silent mode.

  1. Check the "license manager" if it says "License found" try 2.
    If it says "License not found" contact your reseller.

  2. Go into the "License manager" and "Advanced",
    press the "Reset License" button.

  3. Try to reinstall the Infovox from the CD.

  4. Uninstall the Infovox from the "Control panel" - "Add remove programs".
    Install it again from the CD.

  5. Contact your reseller.

> Q.2: I can not find a Sitecode in my "License manager"

Answer :

Operating System Win 95/98 : Check Q.1.
Operating System Win ME/2000 : Check Q.2.

  1. Reinstall the Infovox CD

  2. Install the Patch 2.1.4 found on http://www.infovox.se/patch

> Q.3: Infovox doesn’t pronounce some words correctly

Go into the "Speech Application" - "Properties" and "Lexicon" there you can add your own words and how you think they are supposed to be pronounced.

> Q.4: I want to add a language/Voice to my Infovox 330

Insert the Infovox CD and run the "Infovox 330 Voices Update". 
After installing the language/Voice you need an new sitekey, contact your reseller for this.

> Q.5: I get this error message : "Speech Engine initialization failed."

Speech Engine initilization failed

1. Try Q.1
2. Reinstall / Upgrade the drivers to your soundcard.

> Q.6: What functions does all the different applications have?

Applications

License Manager:
Here you enter your sitecode you can also see what languages is installed and what languages you have a license for. There is also some administrative tools for the license here.

Speech Application:
Here you can enter text and get it outspoken with the Infovox synthesis.

Speech Clipboard:
This application works in the background and speaks all text that is copied to the clipboard.

Voice manager:
Here you can make your own voices and change the settings for them.

Q.7: I have Infovox in AUTOSTART but it will not work

This problem occurs mostly in Windows XP, that is because the Crypkey service
haven't started up when Infovox starts so infovox is unable to get the license.
At the time we don't have an permanent solution to this problem.

One way to solve this problem is to make Infovox or the application that uses Infovox
to start later that can be done simply by adding and bat file that first calls this
small program called Delay.exe and after that starting the application.

Example for bat file.
--file.bat--
C:/Program/Infovox Desktop/delay.exe
(this calls the delay program, make sure delay.exe is located where the bat file points)

C:/Program/Infovox Desktop/DemoDesktop.exe
(this calls the application to be started)

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